Service Plan

Lease Date After 2.1.2017

Covington Pike Acceptance Corporation Limited Service Plan Agreement

DEDUCTIBLE STARTS AT 1 CENT AND INCREASES BY 1 CENT FOR EVERY MILE DRIVEN

Covered Components

Engine

All internally lubricated parts: engine block, cylinder heads. Intake manifold, pistons, piston rings, rod bearings, crank-shaft, main bearings, timing chain, valve covers, valve springs, oil pump, water pump, oil pan gaskets, seals, gaskets, hydraulic valve lifters, fuel pump, valve push rods, timing gear, and bushings.

Transmission

All internally lubricated parts, brands, pump, pump hosing, planetary gears, drums, reaction shaft, governor, valve body, torque converter, and transmission housing. Seals and gaskets are covered only in conjunction with a covered repair. The 4x4 case is not covered under any circumstances. Therefore, 4x4 system is sold as is. In addition, clutches are not covered under any circumstances.

Suspension

Ball joints, spindle and spindle support, front axles, motor mounts, and transmission mounts. Springs are only covered if broken.

Steering Components

Internally lubricated parts contained within the steering gear box and pump housing, including rack and pinion, steering box and pump housing, if damaged by the failure of internally lubricated parts. Coverage limited to above parts.

Air Conditioning

Compressor, Clutch, Condenser, dryer, accumulator, and evaporator (exclusions: any component failure due to contamination of specified manufactured refrigeration oil, recharged and evac of system). Freon is only covered when the compressor is being replaced.

Cooling System

Electric Fan motor, water pump, fan clutch, thermostats, heater core and radiator.

Electrical Components

Starter and Alternator are covered. The battery is NOT covered under any circumstances

Labor

Labor coverage will be based on current All-Data labor guide and hourly rate

Towing

This service plan does not include towing unless the car is overheating. Neither Jim Keras Automotive Group, Keras Car Central nor Covington Pike Acceptance Corporation are liable for any action of the tow company. In order to obtain a tow after hours please call 901-373-2777 and wait for the prompt for towing.

Alternate Transportation/Rental Coverage

Neither Covington Pike Acceptance nor Keras Car Central are responsible for Alternate transportation while your vehicle is being repaired. However, we may be able to assist you with renting a vehicle if your account is in good standing and your insurance has not lapsed. You will be responsible for all rental car charges.

Deductible is 1 cent per mile for every mile the vehicle has ben driven since purchase.

***Each individual item repaired will have a deductible.

NON-Covered Items

Cosmetic Items

Power Seats

Spare Tire & Jack

Power Doors and Locks

Sunroofs

Window Tint

Wiring

Tires and Wheels

Brakes and Brake Components

Light bulbs

Dash Clusters

Cigarette Lighter

Windshield

Battery

Tire pressure monitoring system

Rear Defrost

Door Locks

Check Engine Lights

Instrument Gauges

Body work

Weather Striping

Power Antenna

Key Cylinder

Clutch

Radio

CD/MP3 Players

Cruise Control

Airbags/Air Bag Lights

Interior Lights

Head Liner

Window Seals

Shocks and Struts

Rear AC

All Glass

Gas Gauge

Trunk Locks

Glove Box

Items not Specifically Covered

Back up Camera

Paint

 

Service Plan Claim Procedures

If you have a repair that is covered under this limited service agreement, you will need to call the Covington Pike Acceptance Corporation Warranty Department for authorization BEFORE you take your vehicle to the repair facility. If the Vehicle is inoperable the Warranty Administrator will assist in having your vehicle towed in. When your repairs are completed you will need to pay any applicable deductibles in order to pick up your car. Please note, that only you or the authorized driver will be allowed to pick up the vehicle. The service plan is only valid at the repair facility we authorize. If you send your vehicle to another shop without authorization, you will be responsible for all debt incurred at the facility.

Non-Covered Items Repairs

If you have a repair issue that is not covered under the limited service plan agreement you will be charged a diagnostic charge to inspect and inform you of the problem. Diagnostic fees will apply to each individual issue and are payable at time of service. Fee may be waived or included in the repair charge if you choose to have your vehicle repaired at that time. If you choose not to authorize the recommended repairs you will be charged the diagnostic fee.

Cancellation Provisions

There is not credit for early termination of this service plan.

Oil Changes / Maintenance

It is your responsibility to maintain all regular maintenance on your vehicle. Neglecting to change your oil on a regular basis will void your coverage to the engine.

More Terms and Conditions

1.        Repairs must be made at a shop approved by the CPAC Warranty Department

2.        In order for your vehicle to be covered by a repair shop outside the Mid-south area you must notify your account representative at CPAC prior to taking your vehicle outside the Mid-south area.

3.        Driving your vehicle while it is overheating will void service plan coverage.

4.        Our limited service plan will not cover any damage due to collision, vandalism, neglect, misuse or lack of maintenance.

5.        Authorized service centers reserve the right to use rebuilt, remanufactured, or used parts.

6.        Routine maintenance and normal wear and tear items are not covered.

7.        Any Motor modification for racing or oversized rims will void the entire service plan and no refund will be given.

8.        Neither Keras Car Central nor CPAC will be responsible for any items left in vehicles. Nor vandalism or body damage.

9.        The service plan will terminate when the lease is paid in full or in the event of default, whichever comes first.

10.      In the event that your vehicle has sustained body damage that has not been repaired mechanical coverage may be denied. It is your responsibility to maintain insurance and repair all body damage.

11.      In the event total repair costs exceeds $3000 CPAC (at their sole discretion) reserves the right to swap you in to another vehicle or terminate your lease in which case you will not be responsible for any further payments.

Customer Acknowledgment

I acknowledge that service will be denied if I present my vehicle to the repair facility and it is found to contain any drugs (whether legal or illegal), containers of Alcohol, or weapons of any kind. I also warrant that I will use the appropriate child restraints as require by law at all times.

Service Plan is voided if vehicle is used for any commercial purposes (Ex. Uber, Lyft, Caretaking, etc…) or if vehicle is operated by anyone other than the lessee listed above or authorized driver listed on the authorized driver form.